At Later, we believe that there should be a simpler way to plan your visual content marketing. Aggregating, storing, planning and optimizing your visual content marketing campaigns should take as little time as possible so you can spend your time making the best campaigns possible.
Starting at a hackathon in 2014, Later (formerly known as Latergramme), has evolved from an easy-to-use scheduling tool for Instagram posts. Now a top-ranked visual content marketing platform, Later let’s you aggregate, plan, grow your audience, and share your photos and videos to Instagram, Facebook, Twitter and Pinterest.
Our core cultural values are manifested in our practices and processes every day. We highly value transparency and fairness in everything we do. We look for people who like to move quickly, are ambitious yet humble and have a great sense of humour. If you have a mischievous spark of fun, that’s even better.
As a Customer Support Specialist, you will enable Later’s customers to realize their visual marketing objectives through the use of Later’s visual marketing platform. You will intuitively understand the people using Later’s needs and proactively help identify ways in which they can interact with Later’s product to increase their productivity and results. You’ll help simplify our product providing self-serve resources that delight the people that use Later.
As the Customer Support Specialist, you’ll be:
What were looking for:
At least 1 to 3 years experience in a support role preferably at a software company
You’re an early adopter and embrace new technology before most of your friends, but when you find that game changing app for you, you can’t wait to share it with your people and teach them how it makes their life better!
The tech start-up industry is where you want to be. You thrive on the cutting edge and get excited to learn more, push boundaries and innovate every day
You’re extremely analytical, meticulous and organized
You love helping and going out of your way for others
You can talk technical with engineers and then explain that same conversation in simple terms to your grandma